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Commitment to Excellence

 

Strengthening Mackworth USA’s Commitment to Excellence

March 14, 2023

A Productive Visit to the Patient Sling Factory

At Mackworth USA, we take pride in being a leading manufacturer and supplier of moving and handling medical equipment. With our patient sling factory located in Bridgend, Wales, UK, we constantly strive to enhance our product range to better serve our customers in the USA. Recently, our President, Charley Wallace, embarked on a visit to the sling factory to further advance our commitment to product quality, reliable supply, and marketing support.

Focusing on Product Quality

During his visit to the sling factory, Charley prioritised product quality as a central aspect of our mission. By closely collaborating with the team of skilled machinists on the shop floor, he ensured that our slings meet the highest standards of excellence. The visit provided an opportunity to observe the manufacturing process firsthand, allowing us to refine our production techniques and implement innovative solutions. By emphasising product quality, we are confident that our customers will continue to benefit from safe, reliable, and durable patient slings.

Reliable Supply

Mackworth USA understands the importance of maintaining a reliable supply chain to meet the demands of our customers. Our visit to the sling factory allowed us to strengthen our relationship with the production team, ensuring a seamless supply of slings to our customers in the USA. By fostering open communication and reinforcing our commitment to timely delivery, we aim to provide our customers with the peace of mind they deserve.

Marketing Support

In addition to enhancing product quality and supply, our visit to the sling factory focused on bolstering the marketing support we provide to our dealer network. By collaborating with the factory team, we gained valuable insights into the manufacturing process, which will enable us to effectively communicate the unique features and benefits of our slings to our customers. We are dedicated to providing comprehensive marketing support to our clients, empowering them to make informed decisions and choose the right solutions for their needs.

A Fun and Productive Visit

Charley Wallace’s visit to the sling factory was not only productive but also enjoyable. Interacting with the dedicated team of machinists and witnessing their passion for crafting high-quality slings reaffirmed our confidence in the work being done at the factory. The exchange of knowledge, ideas, and expertise created a positive atmosphere, fostering a sense of camaraderie and collaboration. The visit to the patient sling factory in Bridgend, Wales, UK, marked an important milestone in Mackworth USA’s commitment to excellence. By focusing on product quality, reliable supply, and marketing support, we are poised to elevate the standards of our patient slings for our customers in the USA. We are grateful for the opportunity to collaborate with the talented team at the sling factory, and we look forward to delivering top-notch products that improve the lives of patients and caregivers alike. Mackworth USA remains dedicated to pushing the boundaries of innovation, ensuring that our customers receive exceptional moving and handling medical equipment.