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Our Warranty

Offering an industry leading warranty on its product, Mackworth USA customers feel comfortable and confident with their patient handling products.

At Mackworth USA, we focus on serving our customers, and our warranty provides worry-free benefits with your lifting and handling equipment. Please purchase confidently, knowing that we are committed to customer satisfaction. If you have any questions, please do not hesitate to contact your local representative.

Our new simplified offering means that after April 1, 2023, all products will be covered by either a 5-year or 12-month warranty.

5-Year Warranty

Mackworth USA is proud to offer a 5-year warranty on extensive range of products against failure within the period of 60 months, from the date of purchase, by virtue of defects in material or workmanship. Products covered by the 5-year warranty include: Ceiling Track Lifts Gantry and Track Systems Floor Lifts

12-Month Warranty

We also proudly offer a 12-month warranty on batteries, lift tapes and other consumables, so you can trust that you're always protected.